• Update Proxy account
• Unsubscribe from the Proxy Pay service
• View proxy details
• Convenience for payee to provide a proxy (phone number/alias) that can be easily remembered
• Privacy of payee bank details is retained as payee does not disclose bank name, branch and account number to the payer
• Minimal errors arising from provision of wrong bank account details
• Reduce the time required to perform an interbank transaction as minimal information such as the proxy is required

• Client must have a HerMes account

• Client must have subscribed to Mobile Banking (*771#)

Subscriber Guide

• To Register Proxy ID as a Corporate Client

Dial *771#>> Select Option 7 (Other Services)>> Select Option 4 (Proxy Services)>> Select Option 1 (Register Proxy)>>Select Source Account>> Input text to use as proxy ID

• To Pay by Proxy ID

Dial *771#>> Select Option 2 (Transfers)>> Select Option 2 (Transfer to Other bank)>> Perform Transfer using Proxy ID>> Enter proxy ID of recipient

• To Update Proxy ID

Dial *771#>> Select Option 7 (Other Services)>> 2 (Update Proxy)>> Select proxy ID to update

• To Delete Proxy ID

Dial *771#>> Select Option 7 (Other Services)>> Select Option 3 (Delete Proxy)>> Select proxy ID to delete

• To Display Proxy ID

Dial *771#>>Select Option 7 (Other Services)>> Select Option 4 (Display Proxy Details)>> Select proxy ID to view details

• No limit on number of transactions

• No monthly service charge

• Free monthly e-statements

• Competitive and tiered interest is paid based on account balance (minimum balance to earn interest is GHS200.00)

• Free sign on to HemNet, HerMes Online Services (HerMes App & *771#), HerMes E-Alerts.

• Access to E-Zwich Cards

• Students will also have the flexibility of converting the account to a liability product of choice after school

• All Tertiary Students from the age of 18years and above

• Must be enrolled in a tertiary or higher education institution

• Student ID Card or a copy of Student admission letter

• Initial deposit is GHS20.00

• Account can be opened instantly and operated without coming to the banking halls

• Multiple outlets to perform the needed transactions. (Online, HerMes Branches & all Visa and Gh-Link branded ATMs and POS)

• Easy access to funds via HerMes Payment Solutions; HerMes Mobile Banking (HerMes App & *771#), HemNet, Agent Banking, POS and ATM services